open-ticket

added:

• updated all translations except Arabic & Portuguese
• added option to switch between text & html transcripts
• html transcripts now show role colors
• added "--tsoffline" flag for testing html transcripts
• redesigned the README.md file
• added new devtsconfig.json for testing html transcripts
• added /change to help menu

fixed:

• #38 bug that caused the bot to crash when running /change with translation
• new error message for when the firstmsg wasn't found
• checker.js is now more reliable
• bug that could crash the bot when not setting a member_role
• ticket thumbnail wouldn't show up due to a typo
• /change now also changes the category

removed:

• console said "hello world" when using the command /change
  (console.log == best debug tool 👍 )

added:

• html transcripts
• new command /change to change ticket type
• added danish

fixed:

• transcripts now only generate when deleting a ticket, not when closing

removed:

• removed all credits & credits option in config from open ticket
• npm dependency node-localstorage isn't needed anymore
• removed button to send transcript on closing ticket

added:

• more embed customisation
• option to change the placeholder in a dropdown
• dropdowns now support reaction roles
• new database system (DynamicDB v2)
• auto-updating slash commands.

fixed:

• IMPORTANT! bug that caused the add & remove in reaction roles being switched with logs & API responses
• improved performance when deleting a ticket with +/- 6 seconds

Open Ticket v3.2 = html transcripts 😄

Bug fix update

added:

• system to decrease openticketdebug.txt file size
• new german translation

fixed:

• #34 fixed crashing when array was string in checker.js
• #31 fixed crash when using apidebug.txt
• in checker.js, the text after the blue part is now able to contain a '
• caching members from a server that doesn't exist no longer gives an error

After lots of weeks, it's finally here! The "A little better update".
Many improvements have been made for developers & users.
For the first time in history, it's now fully supported to use open ticket in your custom bot with other features.
A lot of tools have been released for developers to experiment with.
For users are also a lot of changes! The most important ones being dropdowns & closing with reason.
We added 2 new languages & you are now able to move closed tickets to another category.

It's also useful to know that we have a new wiki/documentation!
Access it at https://docs.openticket.dj-dj.be

added:

• dropdown mode
• the official open ticket API
• closing with reason
• option to move closed tickets to another category
• Italian translation
• Portuguese translation
• new OT documentation
• slash command translation
• checker.js for "messages" part in config
• more embed customisation
• Option to show slashcmds in help menu
• api.json for disabling unwanted features
• embedded mode for developers
• advanced debug logs
• added process flags
• apidebug.txt for debugging plugins

fixed:

• fixed french language not being accepted
• fixed error by closing ticket while getting deleted.
• Transcripts now show "closed/deleted by"
• new german & arabic translator
• fixed time in transcript being inverted
• added 2.5 german & arabic translation
• Replaced old code with new efficient code
• "enableDmMessage" is now "enableDmOnOpen"

added:

• the user that caused a perms error, is now in the footer of the embed.
• added new spanish translation

fixed:

• by transcripts, the "reason" wasn't translated

added:

• new buttons
• completely new embeds
• recreated the entire button system
• added close with reason to the api (it can't be used yet)
• added a new error message when deleting a ticket & having no perms
• updated the translation for English, Dutch, French, Romanian & Czech
• changed the config.json file
• added hidden data, it's a new way of transferring data between bots

fixed:

• when re-opening, the users wouldn't be able to access the ticket due to a permission error.
• fixed that the bot temporary freezes while deleting a ticket.
• fixed that the wrong buttons appeared when pressing the buttons in a certain order.
• fixed a bug that was caused by the api when the help message would run in dm
• fixed view channel bug when adding someone to the ticket with /add
• all button id's start now with OT for compatibly for other code & other bots.

removed:

• checker.js token max length
• closebuttons.js is now deprecated & will be removed in the next release
• removed the ugly text in the embed when creating a ticket

added:

• Czech translation.
• a lot of developer functions to use open ticket in their projects (not finished yet).
• from now on when using open ticket you need to follow our terms (https://www.dj-dj.be/terms).
• new functions for future updates.
• option enableCustomColor by messages in the config.
• a system that prevents that you can press 2 times on the same button and the bot crashes.
• the OFFICIAL API (beta)!!!! So from now on you can extend open ticket with your own code!

fixed:

• a bug that "return" wasn't on the right place & so that permissions could be ignored.
• the permission system is now controlled from 1 file
• fixed bug that caused error by importing the alpha version of the api
• the new max token length is 90 instead of 70 because discord tokens can get longer now!
• fixed that some permissions were still in the discord.js 13 version
• server_id in config is now required
• buttons can now not be clicked 2 times anymore
• people with a role in the "adminroles" can now see the channel back after closing the ticket!
• updated the wiki

removed:

• removed "bot_name" from the config, because it was added in version 1 but never used! (idk why i put it in ot in the first place)

added:

• open ticket api part 1
• developer functions for integrating with the 3.0 update

fixed:

• permission bugs
• fixed that you could press 2 times on the same button, so that gave an error when deleting a ticket 2 times!

added:

• new code for the large 3.0 update :)

fixed:

• no permission messages are now in DM (so you can't spam anymore in channels by pushing on buttons)
• fixed a reaction roles bug that was caused by an invalid variable
• added another sentence in arabic
• fixed some placeholders in config.json
• fixed a new bug that transcripts couldn't be created due to the new discord api.
• fixed an error message typography
• fixed an error message typo in reaction roles.
• fixed that checker.js did run twice

removed:

• open moderation announcement

added:

• message when duration of deleting a ticket is longer than expected.

fixed:

• a large but that errored the permission system, so everyone could join tickets or the ticket wasn't created.
• a bug that caused transcript errors.
• intents bug.
• a lot of small bugs

added:

• spanish translation
• discord.js v14 🎉

fixed:

• /

removed:

• option to use css named colors in embeds (this is due to a discord api change)

added:

• french translation
• arabic translation
• translator announcement

fixed:

• 2 small bugs
• !ticket is now changed to !ticket help (due to discord api reasons)

removed:

• open moderation announcement

added:

• german translation
• credits to the translators

fixed:

• a bug that caused that no files loaded except index.js

removed:
/

added:
/

fixed:

• the "hoi" message when starting the bot
• crash with "startsWith"

removed:
/

added:

• new embeds
• new error messages
• new console & log system
• updated the wiki
• you can now re-open a ticket after it's closed
• embeds are more customisable
• added localisation (english, dutch, romanian & custom)
• new command permissions
• a new color mode is added
• logs will now always save
• added the option to close as admin only
• a funny text art at the top of index.js
• added the id of the ticket creator at the start of the embed
• added a sneaky open moderation announcement

fixed:

• checker.js does also work with newer config stuff now
• fixed crash when using /new or /ticket on reaction roles
• fixed bug that category wasn't optional
• update help menu
• update wiki
• the transcript file name is now the name of the ticket
• new slash command for re-open
• new dm message for closing, deleting or reopening a ticket
• fixed bug that node.js error message could appear by running npm run cleardata
• fixed bug that color regex didn't work with #ffffff in checker.js
• fixed that all noPerms messages with interaction weren’t ephemeral

removed:

• unnecessary code

added:

• 1 new ticket type (ticket, website, reaction roles)
• you can now create unlimited tickets
• you can now create multiple ticket messages
• slash commands
• multiple admin roles
• category is now configurable per ticket
• the prefix can now be edited without the "ticket" part
• we have a WIKI!
• you can customize most of the embeds
• there are now 2 options: close or delete
• transcripts are saved in a TXT file
• debug mode & better error handling
• dynamic database system

fixed:

• the config has now a lot of new options
• some old bugs
• checker.js is more effective
• moved all the core scripts to "core" instead of "commands"
• we have a slightly darker logo now :)
• there are a lot of small things that changed, i'm not gonna write them all in the changelog

removed:

• the cleardatabase command (can now be done with the console)
• the documentation in the repository itself (moved to wiki)
• the layout part in the config (maybe a cooler system in the future)
• the custom messages option (part of it in ticket options & another part in localisation in the future)

added:

• an alias for !resetdatabase: !resetdb
• you need the "chalk" library now!
• checker.js
• "enabled" option for status
• better console logs
• enable logs option to config

fixed:

• a bug that crashed the bot on using the command !resetdatabase
• "member_role" in config is optional but not recommended
• fixed crash on startup
• fixed bug where the bot crashes by using transcripts
• changed package.json

removed:

• "canvas" library is not longer required
• removed "server_icon" & "server_name" from config

added:

• Q&A in the README.md
• v1.4.0 announcement

fixed:

• a bug that happend when you created too much tickets
• deprecation warnings (setAuthor & setFooter)
• the logo in README.md is smaller now
• markdown files relocated
• fixed a bug that some messages appeared in Dutch

removed:
nothing

added:

• now its possible to create 6 tickets instead of 4
• you can edit the number of tickets per user now
• you can edit & enable/disable all messages
• all embeds are now editable
• the color of the button can be changed
• updated config.json
• updated README.md
• a new type of button is here: website links

fixed

• nothing at the moment :)

removed

• nothing