Improvements to osTicket 1.6.0: Customize who you are replying to, CC and BCC in replies, show TO and CC headers in GUI and more... If osTicket had a proper channel for patches I would submit these.
GPL-2.0 License
Thank you for trying osTicket V1.6 ST (Feb 09,2010).
Version osTicket v1.6 ST (stable)
Directories upload =>Files to upload to the webserver...e.g support, helpdesk or osticket i.e http://yourdomain.com/support scripts =>Helper scripts for remote piping ( More to come)
For upto date documentation please refer to osTicket wiki. http://www.osticket.com/wiki
For all other questions and support please visit our forums. http://osticket.com/forums/
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Peter Rotich